Solus were recommended to us for the best open fire pits. Though expensive, they certainly are [the best] and we totally love it. The finis on the concrete is like looking at an Apple product…fine finish, exacting tolerances and well made.
The packing was perfect to preserve the integrity of the product, the unpacking was easy and the install went without problems.
The service and quotation process was smooth and professional and very helpful. All staff at sit and the manager were polite and professional and very helpful.
I totally recommend this product and firm to deal with.
Awesome service even though we didn’t purchase a product. The 36″ firebowl came with the house we just purchased. They are sending us the valve key that was missing for free. Now that’s customer service.
Fantastic company, superior product, amazing customer service.
Bought a solus fire pit. It is sleek and sexy and so well made. It wasn’t even that hard to get into place despite it weighing 250 pounds! working with their sales and customer service was a dream. I only wish it came with more fire stones… [it now does…] there weren’t enough to sufficiently cover in my opinion so we had to order another bag which was not cheap.